Terms of Service
Kerzulo is operated by Chengdu Huayaoyi Technology Co., Ltd. These terms apply to use of this store and purchases made through it, together with the shipping, returns and privacy policies relevant to your order.
Product information
Review each listing for capacity, dimensions, materials, intended beverages, temperature limits and included components. Colors and appearance may vary with lighting and screen settings.
Insulation, leak resistance, dishwasher suitability and other performance properties apply only where expressly stated for the exact item. Props and other accessories are not included unless expressly listed.
Contact us before ordering if an essential specification is missing.
Orders and payment
Provide accurate billing, delivery and contact information. Orders are subject to availability, payment approval and confirmation. An automated acknowledgment confirms receipt of your order request.
If we cannot fulfill an order, we will contact you and refund any payment collected for the unfulfilled items.
Prices and errors
Review the currency, prices, discounts, shipping charges and taxes at checkout before payment.
If a material pricing or description error affects your order, we will contact you before fulfillment to explain the correction and available options, including cancellation and a refund of any affected payment.
Use and care
Follow the instructions for the exact product, including beverage restrictions, temperature limits, cleaning and lid assembly. Do not assume that all bottles or shakers support hot or carbonated drinks.
Stop using damaged components. These precautions do not exclude our responsibility for faulty or misdescribed goods.
Website use
Do not use this store for fraud, unlawful activity, unauthorized access or interference with website security. Do not submit content that infringes another person's rights.
Related policies
Read our Shipping & Delivery, Returns & Refunds and Privacy Policy for further information.
Updates and consumer rights
We may update these terms for future use. Updates do not retrospectively remove rights or commitments applicable to an existing purchase. Nothing excludes rights or remedies that cannot lawfully be limited.
Business contact
Chengdu Huayaoyi Technology Co., Ltd.
No. 34, 1st Floor, Unit 2, Building 1, No. 31 Zhaojuesi Cross Road, Chenghua District, Chengdu, Sichuan, China.
Email: service@kerzulo.com